FAQ
The email address is used as an account identifier therefore it cannot be changed, however you can always create a new account using a new email address.
To change your password, please go to the “my account” area of the website, find the “Password” field, type in your new password in both the “Password” and “Confirm Password” fields and press the “Update Profile” button.
If you can’t login into your account, you can reset your password here.
Please make sure to keep your account details up-to-date as this is the only way to ensure that you will receive your correct CE Certificates. To update your contact information, please visit the “My Profile” area of the website.
To register for a Live Webinar, please login into your account then go to the webinar page and press the “Register” button. To register for an On Demand Webinar, please go to the webinar page and press the play button. This will register you for the On Demand Webinar and will also start the playback.
If you are not logged in or registered, you will be prompted to login or register before your registration can be completed.
When registering for the platform, please use your personal email address. During the registration process, you will receive an automatically generated confirmation email to confirm your registration. If you do not receive this email, please try registering again using the same email address. If you are notified that the email has already been used to register, check both your inbox and spam folder for the confirmation email. If you are able to register again with the same email, this indicates there was likely a spelling error in the email address initially entered. Please proceed with the correct email, and you will receive a confirmation email that you need to confirm in order to complete your registration.
To participate, you need a computer with audio output, a high-speed Internet connection, and the Adobe Flash Player, which is already installed on most of the computers.
In addition, we recommend installing the “”Adobe Connect Add-in””. You can download it here: https://www.adobe.com/support/connect/downloads-updates.html.
The quality of webinar playback depends on your internet connection. While most internet connections will ensure optimal playback of the webinar, playback issues may occur if the speed or stability of your internet connection is not constant during the webinar.
To attend a Live Webinar, please make sure you register for the webinar by pressing the “Register” button on the webinar page. At the time of the webinar, login into your account, go to the webinar page and press the “Launch Now” button.
15 minutes prior to Live Webinar we will also send you a “Now Live” email notification with a direct link to the webinar room.
All our webinars are recorded. The recording is made available within 48 hours of the live webinar. We notify all registrants once the recording has been posted online.
Dental healthcare professionals are required to maintain a minimum number of hours of mandatory continuing education (CE). To prove their efforts, they need to report a certain number of continuing education (CE) credit points, requirements for which vary from state to state and are outlined by the responsible dental chamber in their region.
INT_ENDO Academy is an approved provider of continuing education through the Academy of General Dentistry (AGD) PACE and General Dental Council (GDC). As such, INT_ENDO Academy offers CE credits through AGD PACE (eligible in the United States and Canada) and CPD hours (recognized in the United Kingdom).
In general, the AGD PACE CE credits offered through our website are approved by local Dental Boards. However, CE requirements may change at any time. Therefore, all dental professionals are encouraged to check with their state dental board to confirm the exact CE credits hours required for their particular license renewal and the total number of credit hours allowed through home study.
To take the CE Quiz, please answer the questions by checking the appropriate checkboxes. By submitting your answers and passing the quiz you will be taken to a page that will allow you to print the CE certificate or download it as a PDF file.
In order to earn your CE Credits for the webinar, on-demand course or article please follow the instructions below:
- Please make sure you are logged in. If you don’t have an account, you can create an account for free.
- Please locate the webinar or article you want to take the CE Certificate for. You can do so by using the main menu and browsing the website or by searching the website for the course/article name.
- Once you have located the webinar or article, please click it and this will get you to the course or article page.
- In the middle of this page, you will notice a row of tabs ending with the “CE Certificate” tab.
- Please click the “CE Certificate” tab
- Please submit the short survey
- Once the survey has been submitted you will have access to the CE Quiz.
- Please answer the questions by checking the appropriate checkboxes. By submitting your answers and passing the quiz you will be taken to a page that will allow you to print the CE certificate.
- You can now print the CE certificate.
- You will also receive an email confirming the CE certificate.
- We also keep track of your CE certificates and you will always be able to access them under your account.
The amount of CE Credits obtained is shown, only when logged in into your account, on the top right area of the website. You can also view the courses you are registered for under the “My profile” section of the website.
To pass the CE Quiz, the total number of correct answers must be at least 75% of the number of questions. For a 4 question CE Quiz you need to provide at least 3 correct answers while for an 8 question CE Quiz you need to provide at least 6 correct answers.
To access a live webinars from a mobile device, please make sure to install the free Adobe Connect Mobile app from the App Store.
Apple devices https://itunes.apple.com/us/app/adobe-connect-mobile/id430437503?mt=
Android devices: https://play.google.com/store/apps/details?id=air.com.adobe.connectpro&hl=en
When webinar will start, just go to the website as you normally would, make sure you are logged in and press the launch button. The mobile device will switch you to the Adobe Connect Mobile app and the webinar will load.
Alternatively you can go to the website by pressing the “Launch Now” button in the “NOW LIVE” or “Webinar Reminder” emails you receive for each webinar.
